OUR POLICIES
This page is maintained by Impact Activities to answer common questions about how we operate our facilities, programs, and services.
PRIVACY POLICY
For the Impact Activities TX Mobile App
Impact Activities respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application "Impact Activities TX".
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
a. Information You Provide to Us:
- Registration Information: Name, email address, phone number, and other account details provided during sign-up.
- Payment Information: If applicable, billing information for services booked through the App.
b. Information We Collect Automatically:
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: Log data such as app interactions, feature usage, and error reports.
- Location Data: Approximate or precise location data, if enabled by the user.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App and its features.
- Process bookings, payments, and customer support requests.
- Personalize user experiences and provide relevant updates.
- Communicate with you about promotions, updates, and service changes.
- Ensure security and prevent fraud.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information:
- With third-party service providers to facilitate App functionality (e.g., payment processors, analytics providers).
- As required by law or to comply with legal obligations.
- To protect the rights, safety, and property of Impact Activities, our users, or others.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Security
We use industry-standard security measures to protect your information. However, no data transmission or storage system is entirely secure. Please use the App responsibly.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict the processing of your information in certain circumstances.
To exercise these rights, contact us at info@impactactivities.com.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy in the App. Your continued use of the App constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
NON-DISCRIMINATION & EQUAL ACCESS POLICY
At Impact Activities, we believe that sports, recreation, and community programs should be welcoming, accessible, and enjoyable for everyone. We are committed to providing an inclusive environment where every participant, guest, employee, volunteer, coach, and visitor is treated with dignity, fairness, and respect.
Impact Activities does not discriminate on the basis of race, color, national origin, ethnicity, ancestry, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
This commitment applies to all Impact Activities-operated facilities, programs, leagues, camps, lessons, clinics, tournaments, memberships, employment opportunities, volunteer opportunities, and services.
OUR COMMITMENT
We strive to create an environment where:
- Every individual is welcomed and treated with respect.
- Participation is based on applicable program eligibility requirements and not on personal characteristics unrelated to participation.
- Staff members, coaches, volunteers, and participants conduct themselves in a respectful and professional manner.
- Harassment, discrimination, bullying, intimidation, or retaliation of any kind is not tolerated.
- Reasonable accommodations will be considered for individuals with disabilities in accordance with applicable laws to help ensure meaningful participation in our programs whenever reasonably possible.
EXPECTATIONS FOR PARTICIPANTS
To help maintain a safe and welcoming environment, all participants, spectators, parents, guests, and staff are expected to:
- Treat others with courtesy and respect.
- Refrain from discriminatory language, harassment, bullying, or inappropriate conduct.
- Follow facility rules, program policies, and staff instructions.
- Help foster a positive atmosphere where everyone feels welcome to participate.
Individuals whose conduct violates these expectations may be subject to removal from programs or facilities, suspension of privileges, or other appropriate action.
QUESTIONS OR CONCERNS
Anyone who believes they have experienced discrimination, harassment, or conduct inconsistent with this policy is encouraged to notify facility management. Impact Activities will review concerns promptly and fairly and will take appropriate action when warranted.
OUR MISSION
Our mission is to provide outstanding recreational experiences that strengthen communities through quality programs, excellent customer service, and an environment where every individual is treated with respect and has the opportunity to participate, learn, compete, and grow.
This policy applies to all facilities and programs operated by Impact Activities.
QUESTIONS ABOUT OUR POLICIES?
We're happy to help clarify anything on this page.